My family had recently got a big 7 passenger vehicle rental in Atlanta when we had to travel there for some family things. As we were traveling out of the city hopelessly trying to get ourselves situated traveling in the right direction I noticed something, my family wasn’t arguing. My sister was in the back seat watching a video on an over head DVD player, while I was doing reading for school.

This was typical of road trips, what wasn’t typical was that my mother and father were somehow not screaming at each other about the problems with navigation. What they were able to find common ground over was shouting at a little box on the front dashboard that in a very cheery yet robotic voice was continually commanding them to make a U-turn and then it would tell them to do it again once they turned around. This little box was a GPS system (standing for global positioning system). Among numerous purposes it had one that was probably unintentional by its creators; however it stopped the bickering that goes on in a car when people get lost.

The blame game didn’t matter because my parents could simply blame the computer for giving us the wrong directions and giving us wrong. The GPS unit was just one example of the unexpected satisfaction I got out of that cargo van rental in Atlanta, cargo being people. Like I said my sister was entertained the entire time, having a nice little video screen while I was able to read my book without my parents screaming at each other and at me over which direction they needed to be going all because of the amenities that car. More importantly was that when the GPS unit simply did not work, we were able to dial the number for Triangle Rent a Car Atlanta and immediately get service from one of their representatives who was knowledgeable about the area we were in.

The best part about the service was that the representative seemed happy to help us, like it wasn’t just his job, and that he wanted to see us get un-lost in our attempt to get out of the city. He even gave us information about the area around where we were driving so that we knew where to pull our car off of the road to take a break after being lost for so long.